The first step is getting in touch with our team to discuss your vehicle's damage.
We'll help you determine the next steps and arrange for an inspection or estimate. During this initial conversation, we may ask about the accident, the affected areas of your vehicle, and whether you've already contacted your insurance company.
What to expect:
An initial discussion about your repair needs
A visual assessment of the damage
An explanation of the estimate process
Guidance on insurance-related questions
Once we've inspected your vehicle, we'll prepare an estimate outlining the visible damage and anticipated repair work.
Some collision damage is easy to identify, while other issues may be hidden beneath bumpers, panels, or other components. Additional damage can sometimes be discovered once repairs begin.
Our goal is to provide a clear explanation of the repairs needed and help you understand the work involved.
If you're filing an insurance claim, our team can assist with the repair estimate and communicate with your insurance company as needed.
We work with all insurance companies and understand that navigating the claims process can be unfamiliar for many vehicle owners.
We'll help explain the repair-related steps, discuss any additional damage discovered during the process, and coordinate necessary documentation.
Remember: You have the right to choose your preferred collision repair shop in Minnesota, even if your insurance company recommends another facility.
Once the repair plan is established and any necessary approvals are in place, we'll coordinate the required parts and schedule the repair work.
Depending on your vehicle and the extent of the damage, repairs may involve replacement panels, bumpers, lighting components, glass, or other parts.
Parts availability and repair complexity can affect scheduling, so we'll work to keep you informed about the anticipated timeline.
This is where our technicians get to work restoring your vehicle.
Depending on the damage, repairs may include:
Auto body and collision repairs
Dent and panel repairs
Structural and frame-related repairs
Bumper and exterior component replacement
Professional painting and color matching
Automotive glass repair or replacement coordination
Our technicians focus on quality workmanship, proper repair procedures, and attention to detail throughout the process.
For vehicles requiring refinishing, we carefully prepare the repaired surfaces before applying the appropriate coatings to achieve a consistent appearance.
Before your vehicle is ready for pickup, we review the completed repairs and inspect the areas that were worked on.
Our goal is to return your vehicle in a condition that reflects the care and craftsmanship we put into every project.
When your vehicle is ready, we'll contact you to coordinate pickup, review the completed work, and answer any remaining questions.
